Christmas FAQ’s


Things you need to know

How many tickets can I buy?
You can buy 1 ticket to 150 (providing there are enough available!)

Is there a booking fee, when I buy tickets?
No.

What is the deadline date to buy tickets?
The deadline date for ticket sales is 6th November 2016. But, there are 150 tickets available per night, so once these have gone there will not be any further sales, unless cancellations have been received.

How many guests can each table seat?
Each table can seat 8 people. If you book more than one table we will do our best to position your tables near to each other.

Will I get a booking confirmation?
Yes. You will receive confirmation by email. Please contact us if you do not receive a confirmation within 1 working day of your booking.

If I book a table can we pay individually?
Yes.But we ask that you allocate a main contact for your party and make payment as one group. All cheques from the same group should be sent together in one envelope with the relevant paperwork.
Please write the main contact for your party, on the back of each cheque.

How do I pay?
To confirm individual or table bookings, a £15 non refundable deposit per person must be paid. All final balancing payments must be received by 6th November 2016 or your tickets may be resold.

Payments must be made via the website, by BACS transfer or cheque and posted to the contact details supplied.
(All cheques to be made payable to: ZANDER EVENTS)

If you may make payment by bank transfer (BACS).
Account No: 47351101 Sort Code: 60-60-06
Please use your group name as a reference number.

Are there discounts for booking a table?
No. Unfortunately, it is not possible.

What if I need to cancel?
If you need to cancel any of your tickets, your deposit is non refundable. To cancel, you must notify us in writing before 6th November 2016. No refunds will be given after 6th November 2016. Individual spaces for full table bookings are not possible.

Can I still buy tickets after 6th November 2016?
Please get in touch for ticket availability.

Is there a Dress Code?
The dress code is smart. NO T-SHIRTS, NO TRAINERS.
The management reserve the right to refuse admission. The managements’ decision is final.